We offer Science Diet food appropriate for the age of the animal but we are also happy to feed specific diets brought by the pet’s owners when requested.

Because the boarding facility is a part of Northrock Hospital for Animals, our veterinarians are available to examine pets being boarded when requested. In addition, if one of our staff notices a problem or illness with a pet they are instructed to notify the doctor on duty who will examine the pet. If a serious illness is suspected we then try to contact the owner prior to any diagnostic tests or treatments. However, if we cannot contact the owner we are then obligated to provide enough care to make the pet comfortable and stable until the owner can be reached.

The dog boarding facility consists of 13 indoor runs which are in a heated and air-conditioned area. The dogs are walked three times a day Monday through Saturday, and twice on Sunday.

The cat boarding facility is separate from the dog boarding facility in order to provide as stress-free an environment as we can for cats. Although many cats live with dogs, we also realize that many do not and are quite upset when confronted with one. Therefore the cats are not in visual contact with any dogs and the cat boarding area was built to reduce noise from the dog boarding facility. We also have a separate exercise room equipped with a climbing tree and window to try to give all cat boarders a chance to stretch their legs. However it is possible to reserve the cat "playroom" specifically for your cat.